Deliveries and returns

We ship the works to almost everywhere in the world

We will deliver your sculpture from Spain to the address you choose and to most world countries. If you are going to acquire an sculpture from a country that is not in our payment gateway, please, contact us and it will be sent to you.

Creation time

The creation time of our personalized works (Personalized Sculptures, Personalized Reliquaries and Personalized Limited Series), due to its handcrafted and complex elaboration, is approximately between 3 and 4 weeks, once the customer has expressed approval for the draft. The creation time for a Personalized Mini Sculpture is from 10 to 15 days. As soon as the work is finished, it will be shipped according to the delivery time. (See ‘Delivery time’ section).

Delivery time

It varies depending on destination, but it will be between 24/72 hours (Spain, Portugal and Balearic Islands) and 28/150 hours (Canary Islands and the rest of the world).
We do everything we can to make sure that transport agencies meet these deadlines.
Our Shop/Gallery works will be ready to ship immediately.

Delivery price

Delivery is free for Spain, Portugal and Balearic Islands. For the rest of destinations, you will be informed about the price when you add the destination to the shopping cart.

Payment terms

These are our payment options: Visa, Mastercard, American Express, Paypal, Amazon Pay and a bank transfer.
To start with the elaboration of the ‘Personalized Sculptures we will need to receive 50% of the amount budgeted at the beginning, and the other 50% when the work is finished and ready to ship.

Invoices

We also make invoices. You will have to provide your tax data during the buying process, by email or at the time of registration.

Returns

We will only allow changes for works from our Shop/Gallery. Aere will not accept returns of personalized works, except when we have made a mistake.
If you wish to return a work from our Shop/Gallery, you must send an email request to info@aeresculturas.com and wait for our approval. Once your request has been accepted, you will have to send back your order in a perfectly protected package and carriage paid to our registered office.Damaged goods
If your work has arrived broken or has been damaged in transit, you must notify us within 24 hours of receipt by sending an e-mail to info@aeresculturas.com so that we can inform you about the steps to be followed.

Price

Taxes included in all shown prices

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We create sculptures with feeling, that capture the history of each person and transmit emotions, exclusivity and value.

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